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It has given us more time and location insensitive communication, purchasing, finance management, work, and information gathering. Plus greater access to pooled knowledge and increasingly tailored services and products.

However, the internet has not completely ruled out the relevance of time and location. While we can now receive and respond to messages from friends and family regardless of where and what they're doing, there are still many things we can only read on paper, like old books. We now have better access to pooled knowledge. Think a pair of ski boots look awesome? Well now through websites like Amazon.com you can find out if they are as awesome as they look by reading what actually owners of the boots think. This type of public feedback is forcing companies to provide us with better products.

While we can order shoes online we have not yet perfected the service of ensuring the shoes are a good fit. Somethings still require us to be there in person.

Specific services include:

  • Internet banking (no longer need to be there in person or call during business hours to change something with your bank account)
  • Online purchasing (no longer need to be there in person or call during business hours to purchase something)
  • Increased pooled knowledge (no longer dependent on a friend or relative telling you if something is good)
  • More and better products (as customers can better communicate their needs companies can now better tailor products and recognize demand for the creation of new products)
  • Time insensitive communication (email, Facebook)
  • Interests shaped newsfeeds (you no longer need to skim newspapers to find stories that interests you. Now you can tell Google to send you stories that match you specified interests)
  • Speeder access to information (Google search engine)
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14y ago

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