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You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.

If you forgot your Yahoo ID, you need to provide below information so they can confirm your identity:

- Your birthday

- Your ZIP or postal code

- Your alternate email address -Note: You must have access to this email address

- Country code

Be sure to provide the same information you gave the last time you registered for a new Yahoo ID or password or the last time you updated your account.

If you forgot password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:

- Your Yahoo! ID

- Alternate email address, mobile phone number, or the answers to your secret questions

A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.

If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, you will not be told what your Yahoo ID is or let you create a new password.

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10y ago

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