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Business IP phone services blend the power of the internet with phones to deliver powerful integration with software applications and the ability to integrate remote workers as though they were on-site. Also, unified messaging systems that rely on IP telephony aggregate voice, text, email and other communications under a single call center, providing for better customer service.

IP phone services come in the form of in-house phone systems that operate on existing data networks or cloud-based services known as virtual PBX systems that host phone system hardware off-site.

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