Are consumers protected in Switzerland like they are in the us?

Answer 1

There is a high level of consumer protection in Switzerland, as there is in most European countries.

Food labelling requirements are strict. They generally follow EU standards which makes trading with the EU easier.

- All ingredients must be listed. For perishable products there is a "use by" date.

- All packed meats and dairy products must contain the packers ID so the product can be traced in the event of problems. This is the same rule as in the EU.

- A rule unique to Switzerland is that the country of origin must be given for all meat. this applies to both shops and restaurants. You will usually see this in small print at the bottom of a restaurant menu.

Advertising must be able to justify any claims made.

All goods must be "fit for purpose".

Switzerland has strong rules on packaging. A shop musttake back any packaging. It is common for people to return packing after unwrapping the item. This discourages wasteful packing.

For electrical goods, the shop must take it back when it is worn out. This is covered by a disposal charge included in the price. So when you buy a new toaster, computer or whatever, you take the old one back to the shop, and they have to take it.

Finally, as in most of Europe, but I understand not in the USA, the price listed must include all charges, including tax. If a price of Fr 12.50 is marked on the item or shelf, I know that will be exactly what I have to pay.

How this compares with the US I don't know. Other people tell me US consumer protection standards are not as high as in Europe.