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Dear Sir,
Thank you for contacting Airtel.
You have expressed concern over the balance deduction on your Airtel number 9987245807.
We understand your concern and will work towards resolving the same.
We would like to inform you that your concern has been forwarded to the respective department.
Kindly quote the Service Request number 0623389361 in any future communication about this request. We would revert to you by 25/06/09.
For further assistance, mail us at 121@airtelindia.com
We value your association with Airtel.
Warm Regards,
Marshall M
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
---------Original Message----------
From: shaikhfiroz7@Yahoo.com
To: 121@airtelindia.com
Cc: 121@airtel.in
Sent: 23/06/2009 12:38:30
Subject: MOST SHOCKING GPRS ACCESS!!
DEAR SIR
I HAVE AN AIRTEL MOBILE NO:9987245807 FROM 07 06 09 ON 15 06 2009 I MADE RECHARGE OF RS.500 - FROM SARVAJIT WHO I WORKING IN AIRTEL BANDRA WEST NET TO LUCKY HOTEL AS MY PREVIOUS BAL WAS RS.10 PLUS I GOT RS.525 - FROM MY RECHARGE BUT UNFORTUNATELY ON 17 MORNING WHEN i HARDLY USED MY NET FOR AN HOUR MY COMPLETE BALANCE WAS NIL AND EVEN I COULD NOT MAKE AN OUTGOING CALL ON 18 06 09 I COMPLAINT THE CASE TO SARVAJIT WHO SENT THE email TO MARKETING DEPT AND GAVE ME THE REQUEST NO. 3061820946100 BUT WHEN I ASKED HIM YESTERDAY HE SAID THERE IS NO REPLY FROM FURTHER CONCERN DEPT
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