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Hello you are looking for a call center in India who can handle your order taking and customer service Any tips?
Wiki User
∙ 15y ago
Hi,
Well selecting the right call center in India service can be a tedious job. I spent several hours trying to find a call center in India. I got burnt twice and I finally found a company named International Services Outsourcing. They are based in Los Angeles but they have their call center in India.
They handle all my order taking, customer service and outbound telemarketing campaign. Great team. They have good agents and good pricing and most of all I don't have to deal with remote companies. I strongly recommend their company and their agents in India have a neutral accent. I think I owe them atleast this for giving me a great service.
You can call them at 626 531 6080 and talk to one of their business analyst. They should help you. Good luck. Visit their website before calling them so that you know if they match your needs.
I received an article from them last year about "Things to know before you choose a call center". It was very impressive and that made be realize what I need to know before selecting a vendor. Read that before you call any company. It was very useful.
http://www.inso.us
http://inso.us/things_to_know.php
Wiki User
∙ 15y ago
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How to Handle call center customer?
Customer service is the support you offer your customers. In handling a call center customer, you must have patience, effective communication skills and negotiation strategy. Approach customers in a proper way.
What is call center and what are the types of call center?
A call center is a place or facility that is prepared to handle large number of customer telephone calls for an organization. A call center handles all phone communications with new and existing clients.Types of customer call centers include:Inbound call centerOutbound call centerCustomer service center
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Customer service representative where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image.
What is the purpose of Cisco Ipcc?
It routes customers to the most effective call center agent to handle their concern based on skill set. It is a call center routing solution for customer service representatives.
How do you handle customer service as a front desk officer?
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The term "outsource customer service" implies that a business or organization, instead of keeping jobs within their nation or country, opt to hire citizens of other nations for lower wages, to provide their customers with customer support.
Why customer service excellence is important?
based on my experience, customer service is first person to handle with customer problem. they represent how does the company value is being integrated in pragmatic solution
Substantial experience in a customer service environment?
Substantial training and experience is needed in a customer service environment. This enables the customer care representative handle the queries of their customers in a professional way.
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Customer care is where you provide positive customer experience to your company customers as well as looking after your company customers needs
How do I find a call center that can handle my customer service calls?
No there are not call centers that do this. You will just have to continue answering your own phone calls and stop trying to rely on someone else to do your work.
Does the O2 customer service handle customers respectfully?
There have been many different reviews on O2 customer service and the majority of them are good. Of course everyone is entitled to difference of opinion.
