How do you fix error ox800CCC19?

Answer 1

Solution #1 Try to use ping to see if the mail server is ok. If it answers ping then check the availability of smtp (port 25) and pop( port 110) services by using "telnet name_of_mail_server 25" (or 110 depending on what service requires verification). If you receive for smtp an answer like "220 name of isp some data ESMTP" (only 220 matters which is a code for service ready) then smtp works. For pop u have to type username: nameofuser and afterwords password:something... i do not know the exact steps (i used it only once or twice). Then... if it's all k, it can be outlook express that's faulty. Usually, this means the inbox file is damaged (inbox.dbx) and the program can not receive mail because it cannot repair inbox and write into it the new messages. Also... sent items can be damaged... u get the impression that u can't send mails... because outlook automatically tries to write into sent items as you send your message and since it can't it will abort displaying crappy error message that doesn't mean anything. Use the menu to create 2 sub new folders under "Local folders" - old inbox and old sent items. copy any message into them so that corresponding files are created in the folder where outlook stores it's messages and memorized in folders.dbx (use find *.dbx to get that location). after that... u can delete first the 2 files... old inbox and old sent... rename inbox.dbx to old inbox.dbx and sent items.dbx to old sent items.dbx -> remember names must coincide with the names of the files deleted. now u have a folder that has only old inbox.dbx and old sent.dbx, but no inbox.dbx and no sent.dbx because the original files were renamed. that's k. when crappy email client starts... it will recreate these files... and hopefully everything will go back to normal. wish you luck... and remember... before anything you do... make a backup copy. Solution #2 Sometimes a simple cleansing of the registry cleans the problem. There are many utilties available that supply such a service. Examples of free registry cleaners: RegistryCleaner - www.pc-kitchen.com CCleaner - www.ccleaner.com