I personally would apologize first, ask how I can fix it, and kiss up afterwards. I'm pretty sure, if you make an effort to fix the problem, things will work out.
my dad has the same problem, you could tell him what he is doing but its risky so i would look for another job
An employee should never to combative or hostile when a conflict arises with theirsupervisor.
just act pleasant and if you don't have something they need then keep apologizing and make then think you can relate to them
Do not argue.Be a good listener.Be sympathetic and express regret.Try to rectify the situation.above are the solution to handle irate customer on the phone.Note: If any gest irate it means he wants solution... then try to solve the problem.
Irate customers tend to challenge you and stress you out. The best way to handle the situation is to remain calm and listen to the customer.
Give an example on the steps you would take to take care of an angry customer
Personally, I would call security, or the police. You should not be subjected to such abuse.
No, 'irate' is an adjective, a word to describe a noun: an irate driver.Irateness is the noun form.
No, "irated" is not a word in standard English. The past tense of "irate" is "irated." The correct past tense form of "irate" is "was irate" or "became irate."
Some one who is over reacting to the situation at hand. A person who doesn't want a solution / answer but, and would rather just rant and rage.
you say it like it sounds. i/rate=irate
Opinions from contributors:You keep your cool no matter what and do your best to address the situation that caused them to become irate. If you cannot resolve the situation perfectly then ask the customer what action on your part would help them get beyond the situation that displeased them.Approach them with a friendly smile and a calm voice and say "I am here to see how I can help with the problem" then do your best.Speak calmly, respectfully and rationally.Be quick to listen and slow to speak. A gentle answer turns away wrath.
Synonyms for irate include angry, mad, furious...
Irate is an adjective.