Hello everybody,
I bought a DVD Box at the zavvi online store. Date was in the beginning of May 2011. It is a Box containing five seasons of the TV-show "The WIRE". On every DVD of the fifth season the first episode is missing. The fifth season has four DVDs and 10 episodes meaning that 4 of 10 episodes are missing.
I contacted zavvi but they told me, I can't return the Box or the fifth season due to being out of a 28 day return policy. They write something about that in their terms of policy, but I am not sure that this is legal. The Box contains of about 3500 minutes of film material. I doubt that I have to check every single DVD in less than 28 days.
Unfortunately I am not living in the UK but in Austria and have no idea about the english (contract) law.
Can anyone help me with this?
Regards,
Smoff
return policy time limit for sams club
Three months
Yes you can and you can return it as well. No time limit as long as you have the receipt.
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No time limit