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Bureaucratic control is the use of rules, policies, hierarchy of authority, written documentation, reward systems, and other formal mechanisms to influence employee behavior and assess performance. Bureaucratic control can be used when behavior can be controlled with market or price mechanisms.

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Q: What is bureaucratic control?
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The differences in bureaucratic control and clan control are partly based on organizational culture. For example, in order for clan control to work, the organization must have a good amount of trust in its employees. Bureaucratic control is based more on setting rules and relying on certain mechanisms to control behavior.


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