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knew it would. So what am I doing and how am I assessing it? .... Entries for Level 1 should be no less than 100 words and no more than 400 words.* .... and needs help dealingwith their issue- create a poster on available ...Explain why you picked the words and how you would define them in the context of the

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Q: When dealing with a difficult customer explain in less than 100 words how you would calm them down before assessing what needs to be done?
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