0
Why it is difficult for large companies to provide quality customer service?
Wiki User
∙ 10y ago
Large Companies Tend to drive their costs as low as possible, this includes the reduction in staff to customer ratio meaning that staff cannot spend time tending to each individual customer as much as smaller businesses because they have been given too many tasks to do to have the time to provide excellent customer service. Also because each indiviadual customer is not seen as such a loss to business as the company is thriving already customer service is not needed as much as say a local pub where every customer helps pay the bills. At the end of the day all companies are in it to make money and larger companies sacrafice their customer service to make more money, it's as simple as that.
Wiki User
∙ 10y ago
Add your answer:
Earn +20 pts
What does the JD Power and Associates award mean for companies?
The JD Power and Associates awards are based on responses from consumers and business customers. The awards provide consumers on information quality and customer satisfaction.
How can you give good customer service?
we can provide good customer service by providing good quality goods and give good service to their products
What do you think is important to our customers?
we provide the good & quality item that's why the customer will happy & the customers co-ordination that is the importand
What limits are you allowed to do when delivering customer service?
Good quality customer service requires one to go above and beyond to make the customer happy. You may only be limited by causing the company to lose money with an attempt to provide customer service.
How customer relationship management is helpful for management?
CRM or Customer Relationship Management softwares are used to manage the relations with your current and future customers. With them you can also easily manage budgets, sales, pipelines, customer service and technical suports. They can help different companies improve their efficiency and the quality of tehir customer communications.
Where do I find a customer service training program?
A lot of companies offer customer service training programs to personnel. Example of these companies are: Customer Focus Inc., The Customer Focus, and Customer Service Training - Service Quality Institute.
What companies provide good quality 24 hour monitors for blood pressure readings?
Two good companies that produce good quality twenty-four hour blood pressure monitor readings are Welch Allyn and Panasonic. These units are fairly inexpensive and have had good customer reviews.
What does the JD Power and Associates award mean for companies?
The JD Power and Associates awards are based on responses from consumers and business customers. The awards provide consumers on information quality and customer satisfaction.
What would you do if a customer sent his meal back?
Of course we will do an apology to customer if ever we provide the slow and poor quality service.
Tell you about a time when you dealt with a difficult customer What did you do to ensure they left satisfied?
One way that you may have helped a customer in a difficult situation is to calm a customer who was upset. You may have also helped a customer to make up his mind about something. Or you could have helped a customer put together and outfit for a very special occasion.
How can you give good customer service?
we can provide good customer service by providing good quality goods and give good service to their products
What is Quality Assurance. Why do companies need to have good quality assurance procedures?
A method for checking faulty parts are reworked and repaired . So that no faulty parts get to their customer.
Which companies make high quality envelopes?
Fed Ex makes good quality envelopes. UPS also can provide the buyer with high quality envelopes too. If these two companies are not available, then try the local Post Office.
is there insurance for camcorders?
insurance companies actually do provide insurance on higher priced quality items. You may need to do a search or even start calling insurance companies to see what they provide and the costs.
What does ISO 9001 cover?
The ISO 9000 family addresses various aspects of quality management and contains some of ISO's best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer's requirements, and that quality is consistently improved.
Which hard drive companies provide the highest quality of products?
Seagate is known for there incredible hard drives.
What do you think is important to our customers?
we provide the good & quality item that's why the customer will happy & the customers co-ordination that is the importand
