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What limits are you allowed to do when delivering customer service?
Wiki User
∙ 9y ago
Good quality customer service requires one to go above and beyond to make the customer happy. You may only be limited by causing the company to lose money with an attempt to provide customer service.
Wiki User
∙ 9y ago
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What limits in delivering customer service?
mmm is that chicken i smell?
What are the limits of what you are allowed to do in customer services?
what are your limits of what you are allowed to do
What can one do with a customer contact management software?
With customer contact management software one can record the details of customers addreses, names, purchase history and credit limits. One can then arrange this information in different way to provide reports on sales, locations and spend.
What is a fair commission percentage to pay my employees?
A dime for every dollar sold provided there is a minimum hourly wage (AKA hourly + commission). This is especially true when the sales Rep works for a firm that does not offer any of the following: Minimal paid holidays No medical benefits No accrued vacation time No automobile expense re-reimbursement No 401-K or profit sharing The owner limits sales Territory and hours allowed to be away from the office
Customer knowledge of service prices?
Consumers have what is known as internal reference prices for services. A reference price is a price point in memory for a good or a service and can consist of the price last paid, the price most frequently paid, or the average of all prices customers have paid for similar offerings.A) Service variability limits knowledge.Eg In life insurance, it is very difficult to get comparable price quotes. Firms can offer an infinite variety of combinations and permutations leading to complex and complicated price structures.( Whole life vs. term), features (different deductibles) variations associated with customers( age, health risk, smoking or non - smoking).Very few insurance companies offer exactly the same features and the same prices. Only expert customers can specify the options across providers and find an accurate comparison base.B) Providers are unwilling to estimate prices.Many providers are unable or unwilling to estimate prices eg in the legal or medical profession. Lawyers (in a trial) and doctors (for an operation) often cannot tell what the services will involve until the delivery is well underway.In B2 B situations companies obtain bids or estimates for complex services such as consulting or construction, but this is typically not undertaken with end consumers. Therefore they often buy without advance knowledge about the final price of the service.C) Individual customer needs vary.(Eg, Type of haircut, length of hair, conditioning treatments). In a hotel (size of room, time of year, type of room availability, AC/non- Ac, individual vs. group rate).Getting braces/ tooth replacements from a dentist or help from a lawyer are highly dependent on customer's idiosyncrasies and hence differences in customer's needs play a strong role in pricing.D) Collection of price information is overwhelmingRarely are price comparisons available for competing services under a single roof (as opposed to consumer goods in a retail shop where prices can be readily compared).Implications for managers• The fact that consumers often possess inaccurate reference prices for services has several important managerial implications.• Promotional pricing (as in couponing or special pricing) may be less meaningful for services for which price anchors typically do not exist. This is probably the reason why price does not feature as frequently in service advertising as it does in product advertising.• Promotional pricing also has the danger of the customer taking the promotional price which he sees in as the anchor price for future reference.• The general absence of accurate reference prices also suggests that advertising actual prices for services that the customer is not used to purchasing, may reduce uncertainty and overcome an inflated price expectation for some services.• Thus a market research firm that quotes USD 10,000 for its market research would be informative to a business customers who only had a vague idea and would be guessing it would cost around USD 100,000.• By featuring price in advertising, the company overcomes the fear of high cost by giving readers a price anchor.
What limits in delivering customer service?
mmm is that chicken i smell?
What are the limits of what you are allowed to do in customer services?
what are your limits of what you are allowed to do
Where are customers allowed access to in Subway Restaurant?
Front counter on the customer side, customer seating, and public bathroom if store has one. All other areas should be off limits.
When are vehicles responding to Red Ball incidents allowed to exceed speed limits?
They are not allowed to exceed speed limits
What are the different capacity limits of hp servers?
this information can be accessed by hp customer service to help figure out which server is best for the customer different servers have different capacity limits for example one for a home computer will have less capacity than that of one of a large company
When are vehicles responding to red ball incidents allowed to exceed limits?
They are not allowed to exceed speed limits
Are vehicles allowed to exceed speed limits when responding to red ball incidents?
They are not allowed to exceed speed limits
Do banks have POS limits for their debit cards?
Yes. Usually the POS limit for the day is 3,000 but can vary by bank. If you need more than that all you have to do is call customer service and they can raise it for you
How many dogs are you allowed in NE?
You are allowed 3 licensed dogs inside the city limits, or within 3 miles of the city limits, in Omaha, NE.
What benefits does Suntrust offer with its personal banking?
SunTrust provides services such as personal loans with a discounted interest rate. Compared to others, it has relatively high spending limits and reliable customer service.
What are the limits of production line approach to service?
Limits to the production-line approach to service include customization of products, smaller batches that are delivered sooner.
Why customer given credit limits?
To ensure they dont exceed their ability to pay
