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Magi Jack is a plug and play device. Ensure you are connected to the internet and plug the magic jack into the USB port. The MJ screen should come up and prompt for registration. If that is not working, you can contact a Representative within a live chat at MagicJack.com.

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Q: Can you please help me set up account for magic jack?
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How do you log in to an existing account to turn the magic jack on at the computer?

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Hi Gloria - I am hap?

Hi Gloria - I am happy to help you today. It seems that you are having trouble setting up your magic jack account. Please give magic jack customer service a ring at 561-594-9925 or 561-594-2140. These number are supposed to be for 'billing' only, but they don't have normal customer service phone support. Hopefully they can help you figure out the issue you're having. If they are unable to help, let me know and we can try to walk through a few steps together! Thanks.


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Go to http://www.seentvproducts.com/?product=m... I've had mine for awhile and its worth it. Didn't check his answer but Ive been using MAGIC JACK 2 YEARS AND THE BEST WAY IS TO SET UP 2ND ACCOUNT USER NAMED MAGIC JACK ,BEFORE CONNECTING MAGIC JACK.NOW YOUR OTHER PROGRAMS WON''T INTERFERE.DON'T FORGET TO DELETE IT FROM ACCOUNT USER 1 FIRST. I'VE HAD NO PROBLEMS SINCE. AND I ALSO CONNECTED IT TO THE PHONE JACK IN THE WALL SO ALL 6 PHONES IN THE HOUSE WORK. I ALSO SET THE TASK MANAGER PRIORITY TO REALTIME FOR MAGIC JACK AND MADE IT ANOTHER ADMINISTRATOR ACCOUNT . BUT PROBABLY DIDN'T NEED TO. SPREAD THE WORD 2ND ACCOUNT USER IS THE BEST WAY.


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Hi there, we are a third party service provider not affiliated with magic jack. If you are having billing issues with Magic Jack, please reach their billing department at: : 561-594-9925 or 561-594-2140.


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Hi Mellownee, I am h?

Hi Mellownee, I am happy to assist you this evening in getting your magic jack back up and running. I'm sorry you've had such a difficult time - it's definitely frustrating and I'm sure we can get your magic jack account details altered. We're not affiliate with magic jack, and they seem to have very illusive customer service - however they do have some phone numbers you can call to get this issue figured out from their end - they are 561-594-9925 or 561-594-2140. Hopefully by giving them a call, they should be able to set your new account up and make sure all your details are correct. Again, my apologies, as magic jack doesn't have the most popular customer service team, and I can understand fully how frustrating that is. Thanks for asking a question here, Mellownee! I hope I have been of assistance. If there's anything else you need or I can do to help out, don't hesitate to ask! If you do get your account all situated and you've found this answer helpful, please take a second to hit 'accept'. Thanks again :) - Kenny


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