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customer satsfaction is the aim of any company.Because you can make someone fool once not again.It is easy to loose a customer but it is diffuculf to find a new customer.

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Wiki User

14y ago
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Drishti Shah

Lvl 2
3y ago

It's neither. I think it's either sales or customer support's function or responsibility

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Q: Customer satisfation is a marketing or hr?
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