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Describe a time when you solved a problem for a customer but the customer was not happy with the solution How did you handle the situation?
Wiki User
∙ 9y ago
There are many times when people solve a problem for a customer but they do not like it. They simply just have to apologize for making the customer unhappy.
Wiki User
∙ 9y ago
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What word can describe a situation whereby the same person that Causes a problem provide a solution?
Opportunity, Opportunist? Catalyst? Antibiotic? Con Artist?
Describe a situation where you helped a customer solve a problem?
This question will need to be answered based on a person's own personal experience. The employer will want to know what the specific person has done.
How do you solution customer complaint?
Listen, agree and try to resolve the problem best you can!
Situation in which you have improved the quality of customer service?
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
This negative word should be removed from your customer service vocabulary and replaced with situation?
problem
Why is it important to understand the customer's problem before creating a software solution?
It is important to understand the customer's problem before creating a software solution because the problem may not be in the original software. The problem might be in what the customer is doing while using the software.
What is it to identify the single solution to a situation of problem is a crucial element of critical thinking?
Identifying the single solution in a problem situation is crucial to critical thinking as it helps in analyzing the situation thoroughly, weighing different options, and making an informed decision based on logic and evidence. It requires careful evaluation of all available information, considering potential consequences, and choosing the most effective and practical solution to solve the problem.
What are strong skills?
Problem solving, logical thinking towards a problem. in short,the capability of analyzing the situation,people,problem and arriving to a solution.== == from?
While a technician is listening to a lengthy explanation of a problem the technician identifies the solution to the problem how should the technician proceed?
Wait until the customer has finished speaking, and then explain the possible solution.
Why customer service excellence is important?
based on my experience, customer service is first person to handle with customer problem. they represent how does the company value is being integrated in pragmatic solution
Describe a problem you had to solve?
Describe a big problem to solve by breaking it down into multiple steps. This makes the task seem smaller and doable.
Describe a difficult problem you had to sort out in your last job?
In a job interview you may be required to describe a difficult problem that you had to sort out in your last job. You could talk about a time you dealt with a difficult customer.
