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Product quality is the way a product performs. While service quality is how well an experience was when shopping for, buying, using a product or service.
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∙ 9y ago
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What is the differences between product quality and service quality?
one is quality of the service and the other is quality of the product. Product quality usually includes features, performance, defects etc. Service quality includes delivery time, knowledge of delivery personnel etc.
What is the difference between exporting a product and exporting a service?
product is tangible and service is intangible.
What is the difference between producersconsmers?
Im guessing you mean the difference between producers and consumers. Producers make a product or give a service, and consumers purchase, a service or product.
What is the difference between service organization and manufacturing organization?
A service organization's end product is a service. A manufacturing organization's end product is a product.
Difference between products and services?
product is tangible and service is intangible.
Who has the primary responsibility for assuring product or service quality?
Who has the primary responsibility for assuring product or service quality
Difference between Product promotion and service promotion?
They are very similar but in product promotion you describe the benefits of using a product and how it will improve your life. In service promotion you describe the value and benefits of opting in to a service. There isn't much of a difference except one is tangible and the other intangible.
What is the difference between product marketing vs service marketing?
Product marketing and service marketing are different in some ways. With service marketing, it's about relationship and value, and the buyer is purchasing something that is intangible, whereas with product, the buyer is purchasing an item that is tangible. Product marketing is based on a reputation of the quality of product, unlike service marketing, which is mainly based on a reputation from word of mouth. Something else that differentiates the two is that products are returnable, services aren't.
Is the Business employees are not directly related to the quality of a business product or service?
Business employees are not directly related to the quality of a business product or service
How would you define a communications gap?
Communications gap --The difference between the actual quality of service provided and the quality of service communicated to consumers through promotional material and activities
Is it easier to control the quality of a service than the quality of a product?
yes
Is easier to control the quality of a service than the quality of a product?
yes
