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Only if the Mortgagor (borrower) had a signed agreement with the previous mortgage servicer working for the Mortgagee (lender). And then only if the Mortgagor was able to obtain a written agreement from the Mortgagee. Otherwise the Mortgagor is in no position outside a lawsuit to force performance. In most situations, the Mortgagor cannot afford to sue the Mortgagee for enforcement. In many cases the Mortgagor cannot get a written agreement to modify the Trust Deed or Promissory Note. This is my experience as of 12/05/08. Caveat Emptor is still the rule.

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Q: Does a new mortgage company have to honor a loss mitigation contract from the previous mortgage company that was current with payments?
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