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Rule #1: Read your homeowner's policy (yes, it's tedious but it may give you an answer). More than likely, the damage CAUSED by the defective unit will be covered

(floor and tiles) but the defective cooling unit will not be covered.

Rule #2: Contact your insurance agent and only give them the actual facts as they occurred. Request from your agent that a claims rep contact you; try to insist that the claims rep inspect the damage (very rare nowadays). They usually have you get three estimates for repair (the floor and tiles in your case).

Rule #3: Check to see if the cooling unit has a warranty and contact the manufacturer to see if you can file a claim for a defective cooler.

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Q: Does home owner's insurance cover a cooling unit that plugged up and ran water all over the floor and caused the tiles and floors to warp?
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