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How can ecommerce provide an efficient service for existing customers?
Wiki User
∙ 12y ago
24/7 product access and ability to purchase at anytime
Cheaper pricing then stone and mortar store. Our rent is lunch money compared to a real life store you can walk in. So with that in mind, we can pass on the savings to consumers online.
Less time is spent researching or finding an item online, rather then spending gas and time getting to store after store to 'price match'.
Their are so many advantages to an ecommerce store. Check out all the big brand name stores, and they already have an ecommerce store of some sort.
One of the biggest problems though is reaching consumers who are not computer friendly or have a hard time with computers. Usually the older generation who put aside learning to use a computer so long they avoid it all together.
Another problem is people not trusting putting credit card information over the computer. That's a whole new subject though.
Wiki User
∙ 12y ago
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