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There are a lot of posts on how to remove these files
but there can never be too many!
The pop-up is caused by two .exe files. MBS will change the names continually - I think they traul websites checking for postings like this so that they can improve their software.
However the two I know are monrtu.exe and monstu.exe.
You can find out the name of one of thse executables by running msconfig and selecting the startup tab - you will see all programs that start automatically when you turn on the PC - you may have to do a bit of work to identify which one it is. However typing in each exe name to Google will help. Once identified you can check for these in the task manager processes tab. If you try to 'end process' here they will restart immediately - each one restarts the other. If you try to remove the exe from the start up it will be inserted straight back in. Therefore you need to select the boot.ini tab in msconfig and check the box marked /safeboot. Then restart the PC - you will be prompted to do this when exiting msconfig. When your computer has restarted in safe mode open up msconfig and delete the entry in the startup tab that contains the .exe. Then go to windows/system32 and delete the exes from there. Go back to msconfig boot.ini tab and uncheck the /safeboot checkbox and then restart your PC. This will have stopped your pop-ups. To remove all traces you can get a virus/spyware app to find them for you - however this is not necessary.
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∙ 16y ago
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