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The representative should be polite, efficient, respectful, friendly, enthusiastic, confident and tactful.
One should never argue with the customer, shouldn't be over confident for e.g. "only game in the town" because there's a lot o competition around.
Regards
Hassaan Mehmood Babar
TSR
TRG Customer Solutions
Wiki User
∙ 13y ago
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Explain why your organisation must limit the level of customer service it gives in order to balance customer satisfaction with organisational goals?
The level of the customer service must be high standard to make customer satisfied also it has to stay within organisational goal limit. If we go beyond the limit it may cost too much then necessary.
How do you write an essay about good customer service?
An essay on good customer service will revolve around the concept of delivering high-quality customer service, obtaining customer satisfaction, building customer loyalty, and maintaining that loyalty. Customer service essays should address methods to create customer satisfaction, techniques to assist customers, cultural sensitivity, and problem resolution.
What are the advantages of customer services?
Amrik Manku: If the level of service provided to the customers are not up to standards the level of customers would drop massively, affecting the chances of repeat purchase and affecting the business. The most important objective for a business is to fulfil the customer's needs and satisfy the customers. If customer needs are not satisfy then the business would not get satisfied profit and extremely low chance of repeat purchase. If a business does not provide a high level of customer service, then the business would suffer in the market, with very low chances of repeat purchase and making profit. So it is crucial to provide a high level of customer service. Because then it would build customer loyalty, making your business well-known and successful in the market and against your competitors. So the advantages are: Customer Loyalty Strong Bonds Between Customers Secure Position In The Market Well-Known Higher Amount Of Customers Successful Competitive Advantage And Many Other Advantages......
Internal customers must receive the same high levels of service as external customers?
Internal customers are are customers that are directly related to the business's. External customers are people just come off the street for example. Internal customers should be given the same amount of high service as external because anyone that enters your store should. Whether they are familiar to you or not. Each customer you serve will overall add to the business's' takings. A high level of service will no doubt increase your chances of making a sale, whether or not the customer is internal of external, a customer is a customer and a sale is a sale and every sale and every customer is important.
What is the most important quality of high performing customer service?
friendly
What Is Execptional customer service?
when the customer service is to a high standard and they are helpfull!
Explain why your organisation must limit the level of customer service it gives in order to balance customer satisfaction with organisational goals?
The level of the customer service must be high standard to make customer satisfied also it has to stay within organisational goal limit. If we go beyond the limit it may cost too much then necessary.
Is technology by itself enough to ensure high-qaulity customer service?
it is important because clients wanted more convenient way and easier way of conversation
Delta airlines customer service and ramp pay?
Airline Customer Service / Ramp Agent Excellent Pay & Benefits ... View job summary for Airline Customer Service / Ramp Agent Excellent Pay & Benefits! ... Delta Airlines - Raleigh, NC. Education Level: High School/GED Job ...www.simplyhired.com/job-id/sidquzky3v/airline-customer-jobs/google it
How do you write an essay about good customer service?
An essay on good customer service will revolve around the concept of delivering high-quality customer service, obtaining customer satisfaction, building customer loyalty, and maintaining that loyalty. Customer service essays should address methods to create customer satisfaction, techniques to assist customers, cultural sensitivity, and problem resolution.
How do Coca Cola Enterprises meet their aims?
Coca Colas aims and objectives are to ensure a top quality product for their consumers, and to be the best in their market. They ensure this by using high quality products at all of the stages in their production line.
What are the advantages of customer services?
Amrik Manku: If the level of service provided to the customers are not up to standards the level of customers would drop massively, affecting the chances of repeat purchase and affecting the business. The most important objective for a business is to fulfil the customer's needs and satisfy the customers. If customer needs are not satisfy then the business would not get satisfied profit and extremely low chance of repeat purchase. If a business does not provide a high level of customer service, then the business would suffer in the market, with very low chances of repeat purchase and making profit. So it is crucial to provide a high level of customer service. Because then it would build customer loyalty, making your business well-known and successful in the market and against your competitors. So the advantages are: Customer Loyalty Strong Bonds Between Customers Secure Position In The Market Well-Known Higher Amount Of Customers Successful Competitive Advantage And Many Other Advantages......
Internal customers must receive the same high levels of service as external customers?
Internal customers are are customers that are directly related to the business's. External customers are people just come off the street for example. Internal customers should be given the same amount of high service as external because anyone that enters your store should. Whether they are familiar to you or not. Each customer you serve will overall add to the business's' takings. A high level of service will no doubt increase your chances of making a sale, whether or not the customer is internal of external, a customer is a customer and a sale is a sale and every sale and every customer is important.
What are the job duties of a cashier?
If you refer to retail then in general they are to operate EPOS (electronic point of sale equipment). Cash handling, accepting customer purchases, maintaining high standards of customer service, maintain high standards of health and safety, ensure working areas are clean and meet legislative requirements. Assist the management in running the business, handing cash and cash alternatives, dealing with customer complaints at first level providing a safe environment for customers, handling stock and merchandising stock to required levels.
What are the goals and objectives of a hair salon?
Hair salons aim to provide exceptional customer service, stay updated with industry trends, enhance client satisfaction, expand their customer base, maximize revenue, and create a positive work environment.
What is the most important quality of high performing customer service?
friendly
In which year was the gear4music website launched?
Gear4music, a retailer for musical instruments and equipment, was launched in 2003. Gear4music has a large customer base and operates in the UK. The company provides a high level of customer service, whether the purchases are made online or in their store.
