First of all, Federal Aviation Regulation prohibits the transport of a passenger that is UI (under the influence of drugs of alcohol) unless it is an emergency. If the passenger becomes UI mid-flight, the passenger will be detained by the cabin crew or air marshal if one is on board until the aircraft can land. The aircraft will, depending on the seriousness of the situation, find an alternate landing destination close to them or will continue on to the initial destination. The flight crew ill request authorities be present at the gate the aircraft will arrive at.
If a passenger is UI before takeoff, it will automatically ground the flight until the passenger is removed.
If a passenger is UI before boarding the aircraft, the passenger will be barred from boarding and his/her seat surrendered to the next passenger on the waiting list.
Be Respectful but Firm
When engaging a drunk wedding guest, how you handle yourself, will determine their reaction. If you approach them in a calm demeanor and ask to speak to them in private, the situation will rapidly deescalate. How to deal with a drunk wedding guest effectively, involves using tact. Do not mention their obnoxious behavior or inappropriate comments. In my experience, if you smile a lot, while talking to them, seems to help them relax.
Isolate the Individual
Once a drunk wedding guest has been identified, it is essential to move them into a more isolated area This way, you can minimize the level of disruption. Offering them food, coffee and a chance to chat, will usually get their attention. The food alone will absorb some of the excess alcohol in their system, while the coffee will give them a temporary jolt, awakening them from their drunken stupor. The alcohol will remain in their system, but being on a full stomach, will help process it faster.
Take Away Their Keys
To protect a drunk wedding guest from exercising poor judgment, always take away their car keys. This guarantees that they won't find themselves behind the wheel. As a guest, I often had to take several sets of keys away from individuals. Dealing with a drunk wedding guest, always comes down to using common sense and taking all the necessary precautions.
If you are a guest or visitor to the hotel, then contact the hotel management and phone an ambulance. If you are an employee of the hotel, then phone an ambulance and follow the company policy of your hotel, if any.
You are working in the night shift, when three drunken men stumble into the hotel and ask for two rooms to stay. The doorman does his best not to allow them to enter the lobby. However, they create a lot of noise and disturbance and reach the lobby. You have only two rooms are available and the manager is busy with a VIP guest. a. What would you do in this current situation? Justify your answer
Carefully - you don't want to cause further damage.
If the hotel is overbooked and there is no chance of a room then you should find another room as soon as possible. * Is there a guest who can move out of a single room? * Are there any other hotels in the town? * Are there any Bed and Breakfasts in the town. * If it is a wedding, can one of the relations move out of the hotel and stay in someone's spare room? This would leave a hotel room free.
You ask the stranger to take a seat, while you phone the guest and ask whether this stranger (must have a name) is one the guest wishes to see? Do not give a room number to a stranger.
knock him out or get a flight attendent
A hotel guest is called a guest. Maybe you'd like client, customer, or patron instead.
Treat them with respect and give them their money's worth and, most importantly, treat them like a Very Important Person
A guest blacklist is a list of guest who, for whatever reason, have been banned from staying at a hotel/motel/etc.
guest list
Huésped del hotel.
In this situation, the hotel manager need to explain to the guest politely that his company did not agree to take up his bill. If he still has any doubt, he can always check back with his company (please provide him whom did you sought clarification from his company). You can also suggest to guest that he can settle his bill first & claim from his company later.