Your HR dept. is best equipped to answer this for you, but a good place to start would be to remind the employee of their job description and point out where they are falling short. Don't argue with the employee, remain calm and professional. Provide a time frame for them to improve their performance and tell them you will be following up on this matter. If there is no improvement, you should follow your company's policy regarding write-ups, etc. Document all conversations and have the employee sign anything that is required by HR. Do everything in accordance with policy so you don't put your company in a bad spot. Good luck.
How would you handle an employee who upsets you in front of other employees in the middle of a rush?
If you feel an employee is being dishonest, you need to have a meeting with this employee. Remind the employee that the company values honesty and they will be let go if they continue to be dishonest.
I think the answer is 25...but it might be 75
Tell the customer you can handle her business from now on
Addressing employees grievancesMaintaining employee relations Handle complianceImplementing organizational policiesConsider Employee welfare and motivation
People at work can handle conflict in many different ways. It is important to talk rationally and calmly so disagreements do not affect the business.
There are various ways to handle employee retention in a company. The best way is to commend efforts and offer promotions where they are due and engaging them in participative form of management.
If your an employee, it remains the employers responsibility to handle it in payroll withholding. If your not an employee, the self employment tax is part of your estimated payments and tax return calculation.
Treat them both with respect. You don't know what all they are having to deal with in their lives. Make sure your best employee knows that and gets appropriate rewards and praise. Make sure the difficult employee is aware of specific issues they need to address.
BCBS Federal Employee Program ... This handle all the federal customers for 39 BCMS vendors.
You should be calm and listen and try to understand what everyone is asking for.
i have to tell him that everything is under control, and i ll stay on the phone until you find a solution to your problem