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Laundry linen in commercial businesses such as hotels and hospitals can be the most costly of all things. When a guest at some hotels the hotel offers laundry services to it's guest.
Handling a guest complaint in a restaurant requires the employee to be respectful, and take the complaint seriously. The employee has to do all possible to address the complaint effectively.
put into the canvass or laundry bag
Carefully - you don't want to cause further damage.
Guest complaints are never easy to deal with. Either give them a complimentary drink in the bar whilst the room is being cleaned or give them a discount on the total price of the room.
Guest complaints are never easy to deal with. Either give them a complimentary drink in the bar whilst the room is being cleaned or give them a discount on the total price of the room.
the relation between these two department are very important. the laundry department are the ones who washes the guest clothing. the housekeeping department are the ones who communicates with the guest more and so they then inform the laundry department on request made by the guest.
Compliment, Inquiry and Complaint.
Guest complaints are never easy to deal with. Either give them a complimentary drink in the bar whilst the room is being cleaned or give them a discount on the total price of the room.
Always the manager or the matre d on duty.
just be nice and friendly
Politely and in a welcoming manner.