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Your HR dept. is best equipped to answer this for you, but a good place to start would be to remind the employee of their job description and point out where they are falling short. Don't argue with the employee, remain calm and professional. Provide a time frame for them to improve their performance and tell them you will be following up on this matter. If there is no improvement, you should follow your company's policy regarding write-ups, etc. Document all conversations and have the employee sign anything that is required by HR. Do everything in accordance with policy so you don't put your company in a bad spot. Good luck.

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16y ago
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16y ago

Is the person who is difficult a family member? or friend?!

If it is a family member, son, daughter. First is to sit the person down.

And talk to him/her. Ask what is on there mind ( if they get angry YOU DONT GET ANGRY) Just stay clam and then ask them is it something to do with you(your self). Let the person know that you are here to help him/her. and let the person know that you love him/her and you just want to help cause it is making you upset not knowing what is wrong with him/her.

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Q: How do you handle someone who difficult?
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