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Speak in his language. If you don't speak his language, find a third language that you both speak. Find an interpreter. Point to things or draw pictures.
Wiki User
∙ 16y ago
To help a customer who understands no English, you can try using visual aids, gestures, and body language to communicate. You could also use translation apps or seek assistance from a coworker who speaks the customer's language. Additionally, showing patience and understanding is important in ensuring effective communication.
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What languages does Leontyne Price speak?
She speaks English and Italian fluently. She also understands some French and German.
How do you say ayuda in English?
The word "ayuda" translates to "help" in English.
What does ayudar mean in English?
The word "ayudar" means "to help" in English.
What does puedo ayudarle mean in English?
"Puedo ayudarle" in English means "I can help you."
He used mixed French and English?
It sounds like the person in question code-switched between French and English. This could be due to being bilingual or trying to communicate effectively with someone who understands both languages.
What are the effects of good communication skills to customer service?
the customer understands and is better informed in what the customer service person is telling them, and could end in a happy customer
Where does mayday come frome?
From the French "M'aidez" meaning "help me". So any French or English speaker can use the same call when he's in trouble, and anybody who hears him and understands French or English understands that he has a real problem. That includes a sizable fraction of the world's total population.
How would you handled a situation or scenario in customer service?
Explain the benefits and make him understands
If the Customer Service rep answering your call is in a foreign county is it illegal for you request to speak with a customer service rep in the US?
Ask for a customer service rep. who speaks English well. That's what I do and I get someone who I understand and who understands me.I'm sure it couldn't be illegal to ask, but for some companies, there may not be any reps in the US.
What is the English word for comprendre?
comprende = "he/she understands", "you (formal) understand"
Why marble dont have fossil?
speak English no one understands you
How did English become a national language?
English became a national language through a combination of historical events, including the Norman Conquest in 1066 and the subsequent development of English as the language of the ruling class. The spread of the British Empire also played a significant role in the global adoption of English as a national and international language.
What is the meaning of obsolete English?
Obsolete English is old English usage that is simply not understood by modern speakers. For example Shakespeare's use of the word damask to mean "of variegated color" is obsolete. It requires a footnote to be understood by the modern reader. Do not confuse obsolete English, which no one understands, with archaic English, for example words like thou and yclept, which no one really uses but every educated speaker understands without the help of an editor.
You take a call from a customer who does not speak English very well and is hard to understand What would you be MOST likely to do?
I would speak slowly and clearly, use simple language, and offer to repeat information as needed. Additionally, I would try to utilize visual aids or written instructions to help convey information effectively. If necessary, I would also consider using a language translation service to assist in the communication process.
What are three important elements of customer service?
One important element of customer service is to smile and put the customer at ease. Another element and maybe the most important is to always put the customer first. Do not make it seem like an effort or hassle to help them, however unusual the request. Another key element is good communication. Speak clearly and slowly so the customer understands exactly what is being said.
Why does a salesperson need to know about customer behavior?
Absolutely. Any stores practice should mirror customer behavior. However, management must follow through on training their front line staff on how to appropriately mirror customer behavior. When a salesperson understands customer behavior, he/she is more apt to satisfy the customers needs, wants, and desires, and that customer is then more likely to return to that store in the future. For example, if a salesperson understands that a customer in view is one who likes to browse and take their time. Then the sales person should honor that behavior and not pressure or interfere with that customer, but should let let individual know they he/she is there to help if help is needed. As another example, some customers are quick shoppers. They know exactly what they are looking for. The sales person should quickly accommodate. Other customers, need information and full disclosure on the item in question. The salesperson should pick up on this just by the questions asked by the customer. Now, the salesperson should understand time will be needed with this customer, and that time should be offered in a relaxed and professional way with no pressure. Then let the customer decide. You can only do this through understanding customer behavior.Absolutely. Any stores practice should mirror customer behavior. However, management must follow through on training their front line staff on how to appropriately mirror customer behavior. When a salesperson understands customer behavior, he/she is more apt to satisfy the customers needs, wants, and desires, and that customer is then more likely to return to that store in the future. For example, if a salesperson understands that a customer in view is one who likes to browse and take their time. Then the sales person should honor that behavior and not pressure or interfere with that customer, but should let let individual know they he/she is there to help if help is needed. As another example, some customers are quick shoppers. They know exactly what they are looking for. The sales person should quickly accommodate. Other customers, need information and full disclosure on the item in question. The salesperson should pick up on this just by the questions asked by the customer. Now, the salesperson should understand time will be needed with this customer, and that time should be offered in a relaxed and professional way with no pressure. Then let the customer decide. You can only do this through understanding customer behavior.Absolutely. Any stores practice should mirror customer behavior. However, management must follow through on training their front line staff on how to appropriately mirror customer behavior. When a salesperson understands customer behavior, he/she is more apt to satisfy the customers needs, wants, and desires, and that customer is then more likely to return to that store in the future. For example, if a salesperson understands that a customer in view is one who likes to browse and take their time. Then the sales person should honor that behavior and not pressure or interfere with that customer, but should let let individual know they he/she is there to help if help is needed. As another example, some customers are quick shoppers. They know exactly what they are looking for. The sales person should quickly accommodate. Other customers, need information and full disclosure on the item in question. The salesperson should pick up on this just by the questions asked by the customer. Now, the salesperson should understand time will be needed with this customer, and that time should be offered in a relaxed and professional way with no pressure. Then let the customer decide. You can only do this through understanding customer behavior.Absolutely. Any stores practice should mirror customer behavior. However, management must follow through on training their front line staff on how to appropriately mirror customer behavior. When a salesperson understands customer behavior, he/she is more apt to satisfy the customers needs, wants, and desires, and that customer is then more likely to return to that store in the future. For example, if a salesperson understands that a customer in view is one who likes to browse and take their time. Then the sales person should honor that behavior and not pressure or interfere with that customer, but should let let individual know they he/she is there to help if help is needed. As another example, some customers are quick shoppers. They know exactly what they are looking for. The sales person should quickly accommodate. Other customers, need information and full disclosure on the item in question. The salesperson should pick up on this just by the questions asked by the customer. Now, the salesperson should understand time will be needed with this customer, and that time should be offered in a relaxed and professional way with no pressure. Then let the customer decide. You can only do this through understanding customer behavior.Absolutely. Any stores practice should mirror customer behavior. However, management must follow through on training their front line staff on how to appropriately mirror customer behavior. When a salesperson understands customer behavior, he/she is more apt to satisfy the customers needs, wants, and desires, and that customer is then more likely to return to that store in the future. For example, if a salesperson understands that a customer in view is one who likes to browse and take their time. Then the sales person should honor that behavior and not pressure or interfere with that customer, but should let let individual know they he/she is there to help if help is needed. As another example, some customers are quick shoppers. They know exactly what they are looking for. The sales person should quickly accommodate. Other customers, need information and full disclosure on the item in question. The salesperson should pick up on this just by the questions asked by the customer. Now, the salesperson should understand time will be needed with this customer, and that time should be offered in a relaxed and professional way with no pressure. Then let the customer decide. You can only do this through understanding customer behavior.Absolutely. Any stores practice should mirror customer behavior. However, management must follow through on training their front line staff on how to appropriately mirror customer behavior. When a salesperson understands customer behavior, he/she is more apt to satisfy the customers needs, wants, and desires, and that customer is then more likely to return to that store in the future. For example, if a salesperson understands that a customer in view is one who likes to browse and take their time. Then the sales person should honor that behavior and not pressure or interfere with that customer, but should let let individual know they he/she is there to help if help is needed. As another example, some customers are quick shoppers. They know exactly what they are looking for. The sales person should quickly accommodate. Other customers, need information and full disclosure on the item in question. The salesperson should pick up on this just by the questions asked by the customer. Now, the salesperson should understand time will be needed with this customer, and that time should be offered in a relaxed and professional way with no pressure. Then let the customer decide. You can only do this through understanding customer behavior.
Why teach standard English?
Standard English is the literary dialect, which everyone understands even if they don't speak it at home.
