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Disconnect the negative battery cable. Adjust the steering wheel height to the lowest position. Remove the dash trim piece that is located to the left of the headlight switch. All the dash trim pieces easily pry out with a flat bladed screwdriver unless noted otherwise. For my Jetta this piece was the airbag warning light and the wiring harness needed to be unplugged. Other vehicles may only have a simple trim piece (airbag light would be located in the gauge cluster). To remove the headlight switch, press in and hold the tab on the left side and then pull the switch out. The wiring harness attached to it may be short so the switch will only come out an inch or two. Reach behind the switch and press on the outside tab locks on the wiring harness plug and remove the plug from the switch. Remove the dash trim piece located at the lower right side of the gauge cluster, just below the left center vent. Now the two retaining screws that hold the gauge trim can be removed. Now the gauge trim can be pulled towards you, then tilted up and removed. Remove the two retaining screws that secure the gauge cluster. Tilt the gauge cluster top towards you and down, then pull towards you a couple of inches to pop the lower half free from the lower retaining clips. Lower the top of the cluster downward as far as you can so your hand can fit behind the cluster. There are two wiring harness plugs that need to be removed. The white one is nearest the top of the cluster and is the one you remove first. Squeeze the finger-grip tab on the top and the other one on the bottom of the plug -- it should then pull straight out. Below that is a red plug and it's removed the same way. The gauge cluster can now be wiggled out of its cavity. 
data and images originally from Toby Erkson, transcribed by Walter P. http://www.icbm.org/erkson/personal/mycars/ri_gauge_faces/index.htm
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