For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).
This is the Microsoft virus line, the call is free if you call them they will walk you though the steps for virus removal
There are many ways one can remove a trojan virus from one's computer. One can remove a trojan virus from their computer by downloading a virus removal software such as Sophos.
your computer will be back to normal
Trojan Downloader is one of the most dangerous threats. Once this threat is infected with your computer, it is necessary to remove Trojan Downloader at once. There are some tips on how to remove and prevent Trojan Downloader from your PC below.
Go to www.Avastantivirus.com and download the free virus protection. You must completely remove your other type of virus protection first and then avast will delete the Trojan for you.
One of the main ways to remove a trojan virus is to constantly update your antivirus software to make sure that it always is protecting your computer from any viruses that could get its way into your computer.
your computer will soon break down
reinstall windows
I would suggest downloading "Spybot Search and Destroy" (Freeware) and running it. If that does not work you may have to "restore" your harddrive with the factory restore disks. However doing this will completely wipe your harddrive causing a loss of all personal files. You can get riemove Trojan downloader from your computer , by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer .
Install a good antivirus or anti Trojan program. AVG Free edition is good. Download it at www.grisoft.comlogicwonderAnswerYou can get rid of the Trojan horse , by following these steps . 1 Download and intall the Malwarebytes on your computer .2 Update your Malwarebytes .3 Scan your computer for all the malwares in your computer .4 Remove all the malwares , found while scanning with the malwarebytes .5 Restart your computer .
If this problem happen to you, you'd better find one professional Trojan removal tool. That would be helpful for detecting and removing any Trojan infection.
oh,I have this Trojan too,here is a guide to remove: http://www.xdelbox.com/how-to-get-rid-of-Trojan-keyloggerwin32fung/
go to www.trend.com and do a free house call virus scan and if it finds it, it will clean or delete the file. I had a Trojan small.bm and it found and deleted mine since mcafee didnt pick it up. You can remove Trojan dropler by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes 3 Restart your computer in safe mode 4 Scan your computer for all the malwares in your computer . 5 Remove all the malwares , found while scanning with the malwarebytes . 6 Restart your computer in normal mode. This will solve your issue .