How do you repair an exterior door handle on a 98 ford van econoline that won't actuate the latch if the handle is not broken off but just doesn't open the door?

Answer 1

Answer

The rear door latch is actuated both from the inside and outside door handles via a cable for each of the handles. The failure is in the individual cable assembly which clips into keepers at both the latch and respective door handles. The failure lies in the plastic retainer/clip that goes into metal retainers on the latch and the handles becomes brittle with time from deterioration from temperature variations. These cables should be replaced in pairs otherwise one will be taking the door apart again.

While this is not impossible as a "do it yourself job" it is very difficult without a well illustrated manual to guide you as there are several door items which must be correctly removed to access the cables and the latch assembly which must be removed to attach the new cables.

The repair begins with the door open (if possible) and removing the lower interior door panel which will provide access to four hex screws retaining the license plate holder/door handle assembly. (note: remove the license plate light lense from outside the vehicle before removing the assembly) Gently pull the license plate holder assembly outward and disconnect the rod to the lock and the electrical cable which has a connector (white) in the lower part of the door.

If it has been impossible to open the door with either handle it will be necessary to release the latch by pushing on the release lever with a screw driver or other approprate tool. It is necessary to disconnect the rods to the electric door lock actuator if so equipped before removing the latch assembly. The latch assembly is held in place with three Torks type fasteners.

Once the latch assembly is out install the new cables and re-assemble by reversing the removal procedures.