How do you uninstall cyberdefender it just says access denied.I tried to uninstall right after i installed.......help?

Answer 1

I had the same problem with Cyberdefender and My Identify Defender. I used "System Restore," and picked a date I knew Cyberdefender was not on my computer. Select--Start--Programs--Accessories--System Tools--System Restore. Worked for me.

I also had the problem with cyberdefender. The guys at Dell Connect told me, by the way, to NEVER download ANYTHING from the internet. Anyway, I did the usual stuff: went to the control panel and used the Uninstall Programs, but Cyberdefender was still my search engine! I tried every suggestion I could find, from Google and MSN and Windows, to no avail. The Dell guys, again, helped me: He simply clicked on the arrow to the right of my search engine window, in the very, top, upper right corner. A list of Search Providers popped down, and all he did was have me click on the default.

I made the mistake of installing Cyberdefender before reading the reviews on Cnet.com, etc. Uninstalling it proved to be one of the worst experiences ever. It leaves a toolbar on Internet Explorer called 'My Identity Defender'. No place in add/remove programs to uninstall it. Avast Antivirus alerts me that it's a trojan every time I launched Internet Explorer. I had to go into C:\Documents and Settings, then look in a user subfolder (you may need to open all the folders under Documents and Settings to see which one it's in). There I found a Cyberdefender folder. I deleted the folder, then ran Malwarebytes (free) and Spyware Doctor to see what it found. I then ran Glary Registry Repair (free). It deleted a few Cyberdefender registry entries. Problem was solved! Had I known System Restore works, I would have used that instead and saved lots of research.