How do you update your Microsoft transcripts to reflect your certification status?

Answer 1

I find from many discussion boards and forums that this is a problem for some, but the answer is simple and easy. Most likely you will receive a response back within a day or so letting you know that your Microsoft transcripts will be updated within 24 hours. The examples in this answer may not be applicable to you, but the process to the resolution may still help you. There may be other ways to accomplish the same task, but this is the best way I have found and it's quick and easy.

The problem or reason this occurs is that most likely you are using a third party vendor certification to fulfill Microsoft requirements. For example, using CompTIA certifications to complete, for instance MCSA requirements. If you pay attention to the MCSA requirements you will find that the requirements are 70-270 , 70-290, 70-291, and an elective exam of your choice. Microsoft allows you to use some third party vendor certifications to fulfill your 'elective exam' requirement. For many this will be from CompTIA. The CompTIA certifications allowed to fulfill this requirement are:

A+ and Network + or A+ and Server + or Security +. Please note this is only an example, as there are many paths to Microsoft certifications of this type and you do not have to complete them with a third party vendor.

For example, if you have not updated your CompTIA certification status w/ your Microsoft Regional Service Center then you must send Microsoft your CompTIA transcripts. Then your CompTIA certifications will be listed in your transcripts on the MCP member site. Then when your certification status is validated, your new certification status will be listed on your transcripts, this may take a little longer.

You must send your CompTIA transcripts to your Microsoft Regional Service Center with the email associated with your MCP ID and you must include your MCP ID in the email.

You can accomplish this directly from CompTIA's website by logging in to view your certifications. Then click on the 'Transcripts' tab and select 'Create New Transcript' enter your MCP ID in the 'Remarks' section. Also include the reason your are sending this is to update your Microsoft transcripts with your CompTIA certification status and remember to thank them. You may want to fill in an expiration date, but allow them ample time to view your transcripts, I would recommend several weeks just in case. After your new transcript is created in the email section, select the transcript ID of the transcript you just created and enter the email address for the Microsoft Service Center ( MCPHelp@microsoft.com ) and click submit to send. Don't worry they will know exactly what to do with this and the CompTIA email applet will automatically create a subject line for your email. You are done, this should only take you a couple minutes to do.

When your transcripts have been updated with your CompTIA certifications, you will receive an email notifying you of this. If you have completed certification requirements, the email will tell you when your certification status will be updated. In my experience this whole process took 48 hours, of course times may vary. After this you will see your new certification status updated and will be able to order a copy of your certificate or download a copy of your certificate directly from the MCP member site.

This is an example of what you may see in your email:

Your CompTIA Security+/A+ and Network+ credential have been added to your MCP record.

Please allow up to 24 hours for updated certification information to appear on your MCP transcript. If after 24 hours you do not see your certification, please contact us for further assistance. If there is anything else we can do for you, please let us know. Thank you for contacting Microsoft.

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Hope this answers your questions. This is much better information than I have found on any of these forums for this particular question. Hope this helps. Cheers ;)