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Well i'd say they would gather the information on the users actions on the site, for example a user purchases a radio controlled toy and with that they will post recommendations on numerous radio controlled toys similar to the one he wishes to purchase, with this the user would be more knowledgeable on the availability of these products. Also you can refer to your notes, don't forget to pass up the assignment this Tuesday

Omar Musa.

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Q: How is shopster using information to improve customer service?
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Where can I find information about customer service?

Customer service is an important function for any company or organization. One can find numerous sources of information on improving customer service. Some of these might be training companies and programs, explaining how to improve customer service. Sometimes websites might provide information on customer service.


How can a university improve its customer service?

University improve their customer service by providing proper training training to the staff.


Customer complaints should be seen as to improve service?

Customer complaints should be seen as opportunities to improve service.


What is objective feedback?

To improve the the customer service. To provide better service according to the needs and requirements of the customer.


How can monitoring customer service improve customer satisfaction?

Merely monitoring customer service will not improve customer satisfaction. The key element that needs to follow the monitoring, is providing solutions to improve customer service based on recommendations from the customer and/or the monitor identifying where improvements need to be made, and then making the change. If you remove barriers and problems that fetter the customer, they will have a positive experience (satisfaction) with the organization.


Why Important of customer service in business?

to improve porofitability


How can evalutating customer service improve service for the customer?

Evaluation can improve customer service by analyzing where an organization is right now in the service continuum. How else can an organization make improvements to customer service if they don't know where they are now. Evaluations provide a means to evaluate the public through the questions asked in the survey, interview, or program.


Sample objective statement for customer service?

Customer service representative where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image.


How would you improve customer service?

By taking up the decision of the customer, making good cheaper,having good service


Why would an employer encourage an employee to complete a customer service class?

An employer would encourage an employee to take a customer service class in order to help the employee improve his or her skills in that area. This would, in turn, improve the customer's experience, and therefore improve the public image of the company.


How to Improve Remote Customer Service?

Remote customer service is becoming increasingly popular as more and more businesses move their operations online.


How an information system to improve Kmart?

Information System will provide better customer service, if we pick up everyone's information and you wont be ever hassled for losing your receipt because we can look you up by name.