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Answered 2007-01-07 16:36:10

If the videotape shows a license plate of the car causing the damage, that is your best resource. File a police report and maintain a copy of the videotape for evidence. Chances are, since you're asking the question, there is no way to identify the vehicle that hit your car. In most cases, the business is not responsible (and they'll have posted signs to this effect throughout the parking lot). You will be able to make an insurance claim and, less your deductible, the repairs will be covered. This will not affect your rates because it is not a moving violation. Don't expect taking the business to court to be eventful.

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