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Describe how your organisation's service offer meets customer expectations?

First, you should research the expectations of your customers. Then, in order to meet those expectations your organization needs to set service standards that are defined in terms of customer expectations. Now that terms are set, you should develop operational plans that detail how to achieve the standards of service. These plans should be implemented and continuously monitored for success.


What does customer portal mean?

Customer portal means that a customer can access the web page, order services, configure their customer page, upload customer content and contact data.


What should you NOT do or say when dealing with an angry customer?

Things you should NOT do or say when dealing with an angry customer generally include:put the person on hold or walk away - e.g. not listen to themcop an attitudebelittle the customermake fun of the customerblame the customertell the customer they are wrongstrongly defend the company you work forrefuse to assist themrefuse to give any solutionshang up on them or walk away or order them to leave the business


What does Customer Case fill on time mean?

The Customer Casefill On Time (CCFOT) measure and the associated loss tree approach are an integrated method to improve the order to delivery process. Together, they measure all losses from the point of the original order that the customer raises to the final receipt of the product by the customer.


How do you prioritize customer needs?

The way to prioritize customer needs is to figure out what situation is of the most urgency. From there, go in order of most to least urgent.

Related questions

Why we should need to education?

In order to achieve our dreams.


Should I contact customer service if my online order for layaway is not there?

Yes, you should contact customer service. They should be able to tell you what has happened to your order or let you know if you need to re-submit the order. Hopefully, they will be able to quickly rectify the problem.


Describe how your organisation's service offer meets customer expectations?

First, you should research the expectations of your customers. Then, in order to meet those expectations your organization needs to set service standards that are defined in terms of customer expectations. Now that terms are set, you should develop operational plans that detail how to achieve the standards of service. These plans should be implemented and continuously monitored for success.


Why should you repeat coffee order back to customer?

To make sure they got it right


What should you avoid in order to achieve the proper tone in a a business letter?

You should avoid slang and informal tone.


How does drop shipments affect turnover?

Should help increase inventory turnover because the inventory doesn't go into your plant and sit on your shelf. Supplier ships right to customer. Typically you get the customer order, and you maybe used to make the part but now you buy it, so you order from your supplier once you get order from customer and ask supplier to 'drop ship' direct to your customer.


What if one your staff serve a food knowing that the food was not the order of the customer?

It should never have got that far, but good that the server noticed and pointed it out. What to do about it depends on the customer.


What should you avoid in order to achieve the proper tone in a business letter?

The Pronoun "YOU" should be avoided! Overuse of the word "I" should also be considered.


What is a customer order?

A customer order is an order of products or services that a consumer places with a company that has the ability to provide these needs. Customer orders can be found within most businesses.


What to do when you mistakenly order something from amazon on wrong address?

Call Amazon's customer service. They should be able to help you with it.


How server is monitored?

server is monitored by the hotel manager and supervisor.. if the customer gives the order the server should respond to them properly..


What should you do if did not receive the order refund from Kaymarie website and customer service do not answer the phone?

Wait if you can and i would ring again the morning after..