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It is most likely due to low hardness on the water they're in. The gH should be at least ten or more. It could also be due to low pH, it should be neutral or higher (7 -->).

You should buy some water tests to test your water's (I recommend JBL) gH and pH. And see if you need to add some gH +- powder or pH +- powder. If you search a bit on the topic online, you can find other ways of regulating the gH and pH which are probably cheaper. But this is the easiest way, I think.

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Q: The crowns of your aquarium snails shells are rotting and the snails are dying?
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Related questions

Why are your yellow aquarium snails shells rotting and dying?

A low pH can cause the calcium carbonate shells of snails to deteriorate, and eventually kill the snails. A pH of 7.0+ is best.


Why are snails placed in aquarium?

Some snails have very interestingly designed shells and can add color and uniqueness to an aquarium. Also, snails are an algae consumer and help clean the aquarium. Some fish also require snails as part of their diet, such as some puffers.


For an aquarium snail what do they look like?

Aquarium snails are different from regular land snails. All aquatic snails have gills. Just like their land relatives, these snails also have radula(rasping tongue),tentacles, and hard shells. Aquatic snails do not have as developed eyes as land snails. Many aquatic snails have a door or an opcerium at the entrance of their shell. Some aquatic snails also grow to the size of a baseball.


How are the snails and slugs different from each other?

snails have shells slugs don't it is obvious


Where do commas need to be in this sentence In the aquarium were water weed sunfish snails and a neon fish.?

In the aquarium were water, weed, sunfish, snails, and a neon fish.


Do freshwater aquarium snails swap shells and where do they go?

Dunno, a.k.a idk, a.k.a i dont know, a.k.a Answers cannt provide the answer currently, I'm sorry


Do aquarium snails have to be with in the water?

yes


How long does it take fora snil to build a new shell?

Snails dont rebuild their shells. I used to think that slugs were just snails without shells, but without their shells, snails die. Their bodies are sort of connected to the shells.


How are snails recognized?

Their shells?


Do snails eat their shells?

no


How do snails get their shells?

They grow them.


What did snails evolve from?

shells.