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Q: What are external factors which may impact on customer satisfaction?
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What is market environment?

Refers to the factors in the market which impact your business, like government policies, competition intencity, price war / elasticity etc etc.,


How does or should the process of resolving customer complaints differ when dealing with internal customers?

Internal customer complaints should be resolved with the same professionalism, sensitivity and courtesy you would use handling an external complaint. If an external complaint becomes an ongoing dispute or argument it is important to handle said complaint with immediacy before it has a negative impact on your business.


What are the internal and external factors that impact on marketing activities?

Successful marketing relies on both internal and external factors. Internal factors include the fact that marketing plans must have support and organization to see it completed successfully. An unconvinced management team will not ensure it has the resources of manpower it needs. External factors, focus more on making sure market research has been done. If marketing activities are pushed toward the wrong consumers, the plan will fail. Additionally, a finicky consumer base is hard to target with marketing.


How poor customer service can have an impact on the reputation of an organisation?

Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers


How customer service impact on bank performance?

Customer service play an important role in every business and specialy in bank they gain the trust of the customers through providing customer service.

Related questions

What is the background of study in costumer satisfaction?

The background of study in customer satisfaction typically involves examining factors that influence customers' overall satisfaction with a product or service. Researchers may explore aspects like product quality, customer service, pricing, and ease of use to understand how these factors impact customer satisfaction levels. The goal is to identify ways to improve customer satisfaction and ultimately enhance customer loyalty and retention.


What is market environment?

Refers to the factors in the market which impact your business, like government policies, competition intencity, price war / elasticity etc etc.,


How do internal and external environmental factors impact the homeostasis in human?

i dont know what the answer is


What are the internal and external factors in business environment?

Some internal factors that impact the business environment include competitors and business resources. External factors that affect the business environment barriers to entry and government regulations.


What are the factors that impact recruitment in organizations?

The recruitment function of the organisations is affected and governed by a mix of various internal and external forces. The internal forces or factors are the factors that can be controlled by the organisation. And the external factors are those factors which cannot be controlled by the organisation. The internal and external forces affecting recruitment function of an organisation are:FACTORS AFFECTING RECRUITMENT


What are the external factors that have impacted and will continue to impact on the qantas airlines business in the future?

Do your own assignment kid.


What are various biological and individual factors that have impact on productivity job satisfaction absenteeism and turnover?

help me with those answers


What are the external and internal factors influencing foreign policy in Zimbabwe?

External factors influencing foreign policy in Zimbabwe include international alliances, global economic conditions, and regional stability. Internally, factors such as domestic politics, public opinion, and economic challenges can also impact foreign policy decisions.


What factors influences buyers behaviour 1 Cultural and Social factors 2 Economical and external factors 3 Personal and Psychological factors 4 both 1 and 2 5 both 1?

4 both 1 and 2. Cultural and social factors, as well as economic and external factors, play a significant role in influencing buyers' behavior. These factors include cultural norms, social influences, economic conditions, and external market forces that impact consumers' purchasing decisions.


What are the external environment factors influencing human behavior in an organisation?

External environment factors that can influence human behavior in an organization include economic conditions, technological advancements, social norms and values, and government regulations. These factors can impact employee motivation, job satisfaction, decision-making processes, and overall organizational culture. Organizations need to adapt and respond to these external influences to effectively manage their workforce.


What are the sample of Thesis Topics for bar?

"The Impact of Social Media Marketing on Bar Attendance" "Analyzing Customer Satisfaction and Loyalty in Bars: A Case Study" "Exploring the Influence of Music Selection on Patron Behavior in Bars" "Examining the Role of Bartender Customer Service on Repeat Business"


What are the external factors influencing learning processes?

External factors influencing learning processes include the learning environment, such as resources available and physical space; social interactions with peers and teachers; and cultural influences that shape beliefs and values. Additionally, factors like motivation, feedback, and support systems can impact how individuals engage with and retain new information.