At home customer service agent jobs are available, but you have to have the skills, and experience to be considered to be hired. They also require that you have a work area free from all noise, IE kids, dogs barking, traffic etc
Wahm forum, and Ratracerebellion has listing of customer service companies
refer to links below for job listings
Depending on what area you are experienced and skilled in, there are legitimate jobs available for telecommuting. Many legitimate companies are hard to find with basic searching on the internet, which often just gives you a bunch of scams. You have to dig deep and do in depth research. Using sites such as workathomedesk.com and wahm.com can aid you in locating those hard to find job opportunities. I have found several positions to apply for using both of these sites.
Once you have located your job prospects you just apply and wait to be contacted. It has been my experience that employers will only contact you once they decide they want to interview you for a position. So you may not hear back from many that you apply for. Locating and applying for good job opportunities is an ongoing process that you have to commit yourself to.
You can also contact the Better Business Bureau when researching a company . They can be very helpful. They will give you a report on any that lets you know if that company has been reported for any fraudulent activity. Just be wary of any job that wants a fee, seems to good to be true, or does not provide information on exactly what the job is. Good companies will typically have a detailed job description on their website and many will have a q and a section.
Work at home Customer Service Companies:
Newhomebasedccr.com
AlpineAccess.com
Arise.com
ConvergysWorkatHome.com
IntelliCare.com
LiveOps.com
Workingsol.com
Accoladesupport.com
Customloyal.com
Sciathome.com
Overflowusa.com
Acddirect.com
Westathome.com
Hirepoint.com
Callcenteroptions.com
Scilive.com/call-center-careers
Ictgroup.com
Mintel.com (freelance researchers)
Xactservices.com
Vipdesk.com
Voicelog.com
Securecallmanagement.com
Lunarpages.com
Initialcall.com
Teamdoubleclick.com
Intelemark.com
Cloud10corp.com
Telereachjobs.com
Thecallcenterinc.com
Teletech.com
Brightenemployment.com
Extended Presence
Internet Girl Friday
Spheris
Parameds.com
Liveperson.com
Work from home resources -
Womenforhire.com
Wahm.com
Ratracerebellion.com
Call center software prices vary based on home many agents there are. For smaller companies, it's about $1500 per agent. Larger companies can pay $1000 per agent, plus $500 if telephone hardware is needed.
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what are the qualification of a call center agent
What do you think makes you a good call center agent? What has been the most challenging part of being a call center agent for you?
There are a vast variety of companies that manufacture and sell software used at call center locations. Volcacol and Five9 both offer cloud based services that companies can use to manage a call center.
Convergys Philippines Services is the top call center here in the Philippines and all around the world.
can i have the conversation between agent and customer in call center
to enhance my skills and to experience being a call center agent
A call center call would start of with the call center agent introducing themselves and asking how they could help. The customer will state the question or complaint and the call center agent will come up with a solution or answer their question.
The cast of The Call Center - 2009 includes: Sunita Deshpande as Call Center Agent Deepti Gupta as Tina Sanjiv Jhaveri as Bobby Dean Nina Mehta as Call Center Agent Aalap Patel as Call Center Agent Debargo Sanyal as Raj
A Call Center company usually bases itself in an office building where they get the majority of their work done. Recently some call center companies have been home-based as well.
It routes customers to the most effective call center agent to handle their concern based on skill set. It is a call center routing solution for customer service representatives.