A wife? ;-) I think the term you are looking for is bi-polar.
calm the person down or call the anbulance in case there not controlled
There are many personalities. Such as being calm, quiet, honest, jealous...
being call in any situation is one of the best way to think properly.. especially during emergency.
The first thing that should be said is "I'm so sorry to hear that". When dealing with customers who are angry, the person taking the call should be calm and empathetic.
calm
One of the best techniques for helping an angry person to calm down is simply to change the subject or walk away. The angry person will often cool down given a break from the person or situation that is causing the anger. Relaxation techniques such as using breathing or calming imagery can also help, as can remaining calm and not escalating the situation.
The calm center of a hurricane is called the eye of the storm.
a soft calm call
There is not a calm in a rock. Calm refers to an emotion a person feels. Calm is an adjective. A rock is considered an object and does not feel emotions.
It helps a person stay calm. Your welcome.
Be calm, walk up to the person and speak how you feel about the person but in a nice calm way
it is usually someone getting nervous and that can be prevented by you just being your self and just stay calm