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What if it says you have a invalid password or email what do you do?
Wiki User
∙ 13y ago
A message stating "invalid E-mail address" or "invalid password" often means you have entered it incorrectly. Often, this occurs because:
- you copied the information and copied in an extra space
- you spelled it incorrectly
- you used UPPERCASE when it needed lowercase
- you used the wrong case (some sites require *exact* case, so a password of "Zzb" is not recognized as "zzb" or "ZzB" or any other combination.
- you are trying to access someone else's information-- this will lock you (and the owner) out of the account
Try these things first:
- Find the E-mail you received that gave the UserID and Password.
- Type each in, exactly as shown.
- If you copy, make sure to NOT copy any space before or after it.
- Try deleting Temp Files and re-trying the pieces.
- Contact Support.
Wiki User
∙ 13y ago
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