0
Want this question answered?
Be notified when an answer is posted
Add your answer:
Earn +20 pts
What is the best ratio of customer service to sales people?
It depends greatly on the product or service and the age of the company. If you were starting a new cell phone company, you would need many more sales people than customer service staff. As your business grew, your customer service staff would grow at a much faster rate than your sales force. Eventually, your sales force might actually shrink while customer service continued to grow along with your customer base. If you sold a low tech, low maintenance product such as coffee mugs, you would need relatively few customer service people. As the product increases in technology and life-span, you will need more customer service reps per customer. It would be better to look at a ratio of customers service people to customers; and, a ratiio of sales people to sales goals.
Why it is difficult for large companies to provide quality customer service?
Large Companies Tend to drive their costs as low as possible, this includes the reduction in staff to customer ratio meaning that staff cannot spend time tending to each individual customer as much as smaller businesses because they have been given too many tasks to do to have the time to provide excellent customer service. Also because each indiviadual customer is not seen as such a loss to business as the company is thriving already customer service is not needed as much as say a local pub where every customer helps pay the bills. At the end of the day all companies are in it to make money and larger companies sacrafice their customer service to make more money, it's as simple as that.
What are customer needs?
Customer needs is what the Customer needs!
What is a marketing term for lost customer?
Customer churn, customer attrition or customer defection - these are few marketing term for lost customer.
What is customer analysis?
Customer Analysis helps you to reach the right customer at the right time. Manthan's customer analytics provides the comprehensive view of customer topography. Able to predict the customer behavior. Can achieve customer centricity.
How good customer service promotes customers confidence?
Yes,Customer services promotes the customer confidence and increase the retention ratio of the customer at a large rate.
What is the gear ratio for a 1974 Plymouth Barracuda with automatic transmission?
The gear ratio was whatever the customer ordered back then, you could get anything from a 2.76 ratio to a 4.10 rear gear.
What is the ratio of normal heart?
Industry Leader! Genuine Low 20%Fee -We Claim £6k+ Average Per Customer
What is the cash reserve ratio in India?
Cash Reserve Ratio or CRR in India is the amount of money that every bank has to deposit with the RBI per customer. Every time a customer deposits cash to the bank, the bank has to correspondingly deposit a portion of that cash to the RBI. RBI decides this percentage of money that each bank has to deposit with it.
What is cash reserve ratio or CRR?
Cash Reserve Ratio or CRR in India is the amount of money that every bank has to deposit with the RBI per customer. Every time a customer deposits cash to the bank, the bank has to correspondingly deposit a portion of that cash to the RBI. RBI decides this percentage of money that each bank has to deposit with it.
Where can I find a debt to income ratio calculator online?
The website ACCC Customer credit professionals is where you cna go the website is customercredit.com. Another website is homeloan-calculator.com and it is free as well to check your debt to income ratio.
If you have 1 complaint and 1175 customer what is the complaint ratio per 1000?
STILL TO HIGH!!! IF YOU WANT THIS JOB YOU BETTER STEP IT UP OR WE WILL FIND SOMEONE WHO WILl
What is the best ratio of customer service to sales people?
It depends greatly on the product or service and the age of the company. If you were starting a new cell phone company, you would need many more sales people than customer service staff. As your business grew, your customer service staff would grow at a much faster rate than your sales force. Eventually, your sales force might actually shrink while customer service continued to grow along with your customer base. If you sold a low tech, low maintenance product such as coffee mugs, you would need relatively few customer service people. As the product increases in technology and life-span, you will need more customer service reps per customer. It would be better to look at a ratio of customers service people to customers; and, a ratiio of sales people to sales goals.
A potential creditor's judgment about granting credit would be most influenced by the potential customer's?
trend of acid-test ratio over the past three years
What is cash deposit ratio?
Cash deposit ration is the amount of money a bank has available for a customer to withdraw. This is a certain percentage of the total money paid into the bank.
What does customer base mean?
The customer base is the group of customers and/or consumers that a business serves. In the most situations, a large part of this group is made up of repeat customers with a high ratio of purchase over time. These customers are the main source of consumer spending.
Why it is difficult for large companies to provide quality customer service?
Large Companies Tend to drive their costs as low as possible, this includes the reduction in staff to customer ratio meaning that staff cannot spend time tending to each individual customer as much as smaller businesses because they have been given too many tasks to do to have the time to provide excellent customer service. Also because each indiviadual customer is not seen as such a loss to business as the company is thriving already customer service is not needed as much as say a local pub where every customer helps pay the bills. At the end of the day all companies are in it to make money and larger companies sacrafice their customer service to make more money, it's as simple as that.
