the organisation cna have a bad impact. People will start turning away from the certain organisation And it will loase out on custyomers
"Customer Service is a function of how wellan organization meets the needs of its customers."
Basically, good customer service builds customer confidence and loyalty because the customer knows the organization is truly interested in meeting the customers' expectations in a friendly, kind and respectful manner. Customers don't want hassles or disappointments, especially when they are paying for a product or service. Good customer service removes these barriers and concerns for the customer. Good customer service = a confident and loyal customer = higher sales
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
What is good customer service? This means that you are going to provide professional customer service directly with the customer and answer every question and concern the customer may have.
how can an organisation dignose problems with customer service?
"Customer Service is a function of how wellan organization meets the needs of its customers."
organization diagnose problems with customer service?
Basically, good customer service builds customer confidence and loyalty because the customer knows the organization is truly interested in meeting the customers' expectations in a friendly, kind and respectful manner. Customers don't want hassles or disappointments, especially when they are paying for a product or service. Good customer service removes these barriers and concerns for the customer. Good customer service = a confident and loyal customer = higher sales
The organization which is appriciate by the customer that effort for the customer service enhancement.
customer service is an organization's ability to supply their customers' wants and needs.
marketer
Good customer service mean the ability of a particular organization to have a good relation and good record with their customer. The ability to treat their customer in such a way that they would want to continue patronising them. So also to give them a product with good qualities.
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
The influence an individual customer has on an organisation depends on the size of the customer, the size of the organization and the ease with which the customer could replace the service or product the organization provides, among other things. Basically the organization has to provide a satisfactory service or product to its customers, or risk bankruptcy.
Evaluation can improve customer service by analyzing where an organization is right now in the service continuum. How else can an organization make improvements to customer service if they don't know where they are now. Evaluations provide a means to evaluate the public through the questions asked in the survey, interview, or program.
What is good customer service? This means that you are going to provide professional customer service directly with the customer and answer every question and concern the customer may have.
how can an organisation dignose problems with customer service?