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Documentation in shipping plays a number of roles. In some cases, the shipped package won't even be accepted by the designated recipient if he or she cannot determine what is being shipped. The Accounts Payable department (or whomever pays the bills) will not know what to pay, unless there is shipping documentation. If the shipping crosses an international border, the customs agents will want to see documentation or they may not allow the package to pass through the border.

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Q: What is the importance of documentation in shipping?
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