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Q: What is the importance of using current and accurate evidence when making decisions about customer service?
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Describe the importance of using empirical evidence when making decisions about customer service?

Empirical evidence is used to predict consumer purchasing power, and to forecast marketplace acceptance of products and services. Empirical evidence also enables organisations to build into its operations cost effective and efficient processes and procedures that will result in customer needs being met in a timely manner.


What is the RACE strategy for writing BCRs?

R- Restate the question A- Answer the question C- Cite evidence (i.e. examples, reasons, and/or details) E- Explain the importance of the question's topic.


What is the 7 C's of marketing mix?

7 Cs of marketing from a customers point of view : Product: Customer Choice Place: Convenience Price: Cost (to the customer) Promotion: Communication People: Consideration Process: Consistency Physical Evidence: Circumstances Regards, Tapas Ranjan Moharana, Asst. Prof. Marketing, Global Institute of Mangement, Bhubaneswar 09861414662


What does POP in retail merchandising mean?

POP in retail merchandising is the abbreviation for point-of-purchase or proof of purchase. The point-of-purchase is the location where a customer makes a purchase, such as a state, city or store. A proof of purchase is the evidence that shows a purchase was made or that an item has been paid for (i.e. sales receipt).


What are the dimensions of service quality?

. Broad Dimensions of Service Quality:n Reliability - perform promised service dependably and accuratelyn Responsiveness - willingness/readiness to provide prompt servicen Competence - possess knowledge and skill to perform the servicen Access - approachability and ease of contact of service personneln Courtesy - politeness, consideration, and friendliness of service personneln Communication - keeping customers informed; listening to customersn Credibility - trustworthy, believable, honestn Security - freedom from danger, risk, or doubtn Understanding/knowing customer - knowing customer's needsn Tangibles - physical evidence of service

Related questions

Describe the importance of using empirical evidence when making decisions about customer service?

Empirical evidence is used to predict consumer purchasing power, and to forecast marketplace acceptance of products and services. Empirical evidence also enables organisations to build into its operations cost effective and efficient processes and procedures that will result in customer needs being met in a timely manner.


Importance of quantitative techniques?

Quantitative techniques provide managers with concrete evidence and information, which allows them to make better decisions. Without quantitative techniques, managers would guess and risk assets of the business.


Who hears evidence and makes decisions in a caourt of law?

Jury


What is validated evidence?

Evidentiary material that can be clearly associated with the crime scene and/or perpetrator.


How can soccer be modified?

by having video evidence for tough refereeing decisions


Who hears evidence and makes decisions in the court of law?

the prime minister does


How do judicial reviews in the dissent from those majority opinion?

The majority opinion uses lower courts' decisions on the same case as evidence.


How does broad evidence rule work?

they can look at any evidence that logically will help make an accurate determination on the matter.


What is a group of citizens who hear evidence and make decisions in a court of law?

A jury.


What is the importance of statistics in sociology?

The importance of statistics in sociology are that they give a person tangible evidence to support theories. This evidence is then used to spot trends and predict the social development of many populated areas.


Is forensic science accurate?

As accurate as is possible. However, that does not stop defense attorneys from challenging such evidence as part of their defense strategy.


What is the importance of evidences?

Exculpatory evidence frees your suspect from guilt. Hide it if you can