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Describe the importance of using empirical evidence when making decisions about customer service?
Wiki User
∙ 12y ago
Empirical evidence is used to predict consumer purchasing power, and to forecast marketplace acceptance of products and services. Empirical evidence also enables organisations to build into its operations cost effective and efficient processes and procedures that will result in customer needs being met in a timely manner.
Wiki User
∙ 12y ago
Anonymous
Describe the importance of using current and accurate evidence when making decisions about customer service. (10–30 words)
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