Describe a situation in which you have improved the quality of customer service at your business?
quality customer service and cost challenges
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
why should customer care be improved?
Fundamental Goal OF BusinessThe fundamental goal of Business is to Create Surplus. It need not be always in terms of Money but improved Customer satisfaction, Goodwill etc. Brahmajyothi
Fundamental Goal of BusinessThe fundamental goal of Business is to create Surplus. This always need not be in terms of Money, but improved customer satisfaction, Goodwill etc. Brahmajyothi
Business Support Systems (BSS) - Processes and systems that support customer facing activities:· Product Management· Customer Management· Revenue Management· Order ManagementThank you :) o2 o8 12
Key business benefits of ERP software: Better reporting tools One integrated database for all business processes Better customer service Access to all customer information Faster response times Improved on-time delivery Improved Inventory Costs Only carry as much inventory as needed, avoid these common issues Too much inventory, and higher overhead costs Too little inventory, and longer customer fulfillment times Boosted Cash Flow: Better invoicing and better collections tools to bring cash in faster Faster cash means more cash on-hand for the business Improved inventory planning Better procurement Better customer service Improved vendor relationship Better Data & Cloud Security
Improved Customer Service Reduced Costs Reduced need for personal assistance for routine enquiries
it was not possible
Improved
Don't act like a jerk.
The main advantage of Business Service Management is that it creates a business model approach that revolves around the Customer and is still focused on Business. Other benefits include improving relationships with clients and customers, improvements in the quality of service, cost reductions and improved efficiency and a reduction in downtime and outages.
business improved