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What are the different emotions of a customer?
Different emotions of customers:Some customers can be friendly with a smile on their face.Other customers may have many personal problems and have a tendency to take it out on the salesperson they are dealing with.Some customers are bargain hunters and feel they can aggressively bargain with the salesperson and if the customer is not happy complain to that salesperson or ask for the manager. Let the manager deal with it.Then there is the self important customer who feels they need not wait in line to be served by a salesperson and forge to the front of the line or will make a scene. The motto of most business' is 'the customer is always right' but, in many cases they are not and if the customer is abusive the manager has the right to ask them to leave.Customers who may be lonely may take up too make of the salespersons time when the customer has no intention of purchasing anything.Customers with unruly children who are yelling at the top of their lungs and touching items on the shelves while the customer is trying to converse with the salesperson.Some customers may know (for example) they need a computer, but are completely confused and know little about the product so it up to the salesperson to be patient and offer good service to their customer so they have a repeat customer come back.A customer that comes in that could be very knowledgeable about what they want to purchase and may know more than that salesperson so it is up to the salesperson to admit they are not familiar with that item and that they will find someone that is.A customer that often feels empowered to be self controlling and rude to any salesperson considering them hired help and beneath them.
Who is the most important person in retail?
The customer.
What are the functional areas of Morrisons?
its most important
What are the three most important stakeholders of McDonald's and how is the organisation responsible to them?
The customers are most important, they affect whether the company goes bust or succeeds -> no customers = no business
Explain five values that you consider to be most important in your working life?
For me, the important values in a work environment are:honestyconsistencyfocusconsiderationteamwork
As a transcriptionist your most important skill is what?
as a transcriptionist your most important skill is
Which skill is most important in learning to write?
Fine Motor Skill
What is the most important skill?
Determination
What is is the most important skills as a transcriptionist?
what is the most important skill as being a transcriptionist
What is the most important enterprise skill?
Determination
As a transcriptionist you most important skill is?
proficiency
The most important customer service skill is?
patience
What is the most important skill for a cartoonist?
knowing how to sketch
Why is math such an important skill?
probably the most important skill they teach in school.. but i think after algebra 1 math is useless. ha
What is the most important customer service skill?
Tact and diplomacy.
What is the most important leadership skill?
being trustworrthy and truthful
What is most important skill in any experiment?
Safety is PARAMOUNT
