The Role of the Consumer in Marketing
I believe in the following ten facts-
1. Firms exist to provide value to consumers. When consumers disappear, so
does the firm.
2. The consumer is a human being. He or she is not a number in a spreadsheet
or a point on a graph. The consumer has feelings and emotions.
3. Each consumer is different.
4. Customer service is an investment, not a cost.
5. Every customer deserves to be treated with respect and dignity.
6. Customers are talking to one another at unprecedented rates. If you are
offering bad service to one consumer, it will not be long before others get to
know this.
7. You must devote resources to listening to the market conversation.
8. Marketing must now adopt a collaborative approach with the consumer rather
than trying to dictate how consumers must behave.
9. Transparency of marketing operations will enhance consumer trust. If you are
collecting personal information from the consumer, full disclosure is the way
to go.
10. I believe in win-win marketing. You can enhance your profits by obsessing
about serving your consumers well.
There are 8 strategies which are the same for every product and every type of consumer : General marketing strategires which are : 1- Customer Segmentation 2- Positioning 3- Diversification 4- Differenciation (involved with direct competitor analysis) and mix marketing strategies which are: 5- Product analysis 6- price analysis 7- Promotion and communication 8- Place (point of service or sale) For Industrial product all above analysis must be adapted to answer B2B customer relation (businesses are considered as customers) though in Consumer product, everything is based on Retail habits (walk-in individuals are the customer entity). For example, for segmentation a producer can have Retail demographic, age, income, sex segmets. For business customers, producer can segement by business type(service/product/consulting, supplier/consumer), size(small,medium,large), budget, geographic zone, scale of requirement, etc.
eith marketing functions 1 Environmental analysis and marketing research 2 Broadening the scope of marketing 3 Consumer analysis 4 pruduct Planing 5 Distribution planing 6 promotion planing 7 price planing 8 marketing management by 4423652
1)consumer behaviour 2) Marketing research in product launching 3) customer perception 4) buying behaviour 5) product launching strategies.....
Industrial Marekting: The Products marketing to the Industries may be techincal or non tech is call as Industrial Marketing Consumer Marketing: The marketing of products required by common person mainly OTS prodcuts is called Consumer marketing
explain the importance of consumer behaviour in marketing view?
Their strategies are to sell more products to the consumer. They will do the proper research to provide customers with the products they want.
There are 8 strategies which are the same for every product and every type of consumer : General marketing strategires which are : 1- Customer Segmentation 2- Positioning 3- Diversification 4- Differenciation (involved with direct competitor analysis) and mix marketing strategies which are: 5- Product analysis 6- price analysis 7- Promotion and communication 8- Place (point of service or sale) For Industrial product all above analysis must be adapted to answer B2B customer relation (businesses are considered as customers) though in Consumer product, everything is based on Retail habits (walk-in individuals are the customer entity). For example, for segmentation a producer can have Retail demographic, age, income, sex segmets. For business customers, producer can segement by business type(service/product/consulting, supplier/consumer), size(small,medium,large), budget, geographic zone, scale of requirement, etc.
Consumer behavior is the study of the way consumers respond to or utilize a particular product. The analysis of consumer behavior has become mandatory to marketing strategy. It enables for manufacturers and merchandisers to better direct marketing to a particular group.
eith marketing functions 1 Environmental analysis and marketing research 2 Broadening the scope of marketing 3 Consumer analysis 4 pruduct Planing 5 Distribution planing 6 promotion planing 7 price planing 8 marketing management by 4423652
1)consumer behaviour 2) Marketing research in product launching 3) customer perception 4) buying behaviour 5) product launching strategies.....
Sidney Packard has written: 'Consumer behavior and fashion marketing' -- subject(s): Consumer behavior, Fashion merchandising, Marketing 'Strategies and tactics in fashion marketing' -- subject(s): Fashion merchandising 'Fashion buying and merchandising' -- subject(s): Clothing trade, Fashion merchandising, Purchasing
Leveraging consumer demand to make a profit by multinational corporations can be done by using competitive marketing and diversification.
Individuals employed in marketing research occupations must understand statistics, data/information-processing analysis, psychology, consumer behavior, and communication.
David A. Aaker has written: 'Marketing Research With Spss 14.0' 'Brand relevance' -- subject(s): Brand name products, Technological innovations, Branding (Marketing) 'Managing brand equity' 'Strategic market management' -- subject(s): Marketing, Management, Strategic planning 'El Exito de Tu Producto Esta En La Marca' 'Viewers' perceptions of prime-time television advertising and characteristics of commercials perceived as informative' -- subject(s): Public opinion, Television advertising 'Strategic market management' -- subject(s): Marketing, Management, Marketingmanagement, Strategisches Management, Strategisch management 'Multivariate analysis in marketing' -- subject(s): Marketing, Mathematical statistics 'Stategic Marketing Management' 'Consumerism' -- subject(s): Consumer protection, Addresses, essays, lectures 'Brand Leadership' 'Consumer evaluations of brand extensions' -- subject(s): Brand name products, Attitudes, Consumers 'Strategic Marketing' 'Developing Business Strategies' 'Multivarite analysis in marketing' 'Marketing Research 7E with SPSS CD Rom Set' 'Consumerism, 4th Ed' 'Advertising management'
Industrial Marekting: The Products marketing to the Industries may be techincal or non tech is call as Industrial Marketing Consumer Marketing: The marketing of products required by common person mainly OTS prodcuts is called Consumer marketing
Allan J. Magrath has written: 'A strategic framework for diagnosing manufacturer-reseller conflict' 'Marketing strategies for growth in uncertain times' -- subject(s): Marketing 'The 6 imperatives of marketing' -- subject(s): Marketing, Consumer satisfaction, Satisfaction, Consommateurs
explain the importance of consumer behaviour in marketing view?