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IT will keep & store customer sales activity, customer behavior history, sales records history, and any kind of CRM (Customer Relationship Management) data required.

IT will help marketing people to analyze strategic data for strategic decision. So based on empirical data IT will help you summary what is the customer behavior for certain period, what customer usually buy during certain period and so on.

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13y ago
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6d ago

Information technology plays a crucial role in strategic marketing internal record systems by providing a platform for storing, organizing, and analyzing data related to customer interactions, market trends, and competitors. This data can be used to make informed marketing decisions, track performance, and identify opportunities for growth. IT also enables automation of marketing processes, improving efficiency and effectiveness.

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Q: What is the role of information technology in strategic marketing internal record systems?
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