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Q: What manner should an intoxicated customer be handled?
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What should you do if you discontinue liquor service to an intoxicated customer but a supervisor insists that you continue to sell and serve alcohol to that customer?

I would ask for my supervisor`s word that he is willing to become responsible for this person`s safety and conduct for the rest of the evening.


What if anything should you do to fulfill your duty of care to an intoxicated customer who is heading out the door to drive home?

Phone the police to arrest him when he gets into his car. If he drives he may injure himself and others.


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The rule of thumb is if you have had one drink, you may be intoxicated and should not drive. However, if you notices slurred speech or stumbling, you are intoxicated.


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If that person still understands the legal consequences of the contract, it is legally enforceable. If that person is intoxicated to the point that he or she lacks mental competency, the contract is voidable at by the intoxicated person, even if the intoxication was voluntarily.